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Frequently Asked Questions (FAQ)

A place for all the most common questions that are asked.

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General

Below is a list of frequently asked questions: Q: What countries is Teleport supported in? Does this list cover scanning,...
Subscription & Payment - FAQ

Q: I cannot log in to my account. What should I do?A: Double check that credentials are accurate when signing...
Capturing - FAQ

Q: How long do captures typically take to process? What impacts them?A: Anywhere from 30 minutes to 24 hours depending...
Viewing - FAQ

Q: How can I see the capture path I took?A: After launching a capture in the Teleport Desktop Application, press...
Productivity - FAQ

Q: Can I edit my 3D reconstruction after scanning?A: No. While altering a capture's geometry is not possible, adding detailed notes and...