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Frequently Asked Questions (FAQ)

A place for all the most common questions that are asked.

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General

Below is a list of frequently asked questions: Q: What countries is Teleport supported in? Does this list cover scanning,...

March 1st, 2025 176 views 0 likes
Subscription & Payment - FAQ

Q: I cannot log in to my account. What should I do?A: Double check that credentials are accurate when signing...

March 1st, 2025 229 views 0 likes
Capturing - FAQ

Q: How long do captures typically take to process? What impacts them?A: Anywhere from 30 minutes to 24 hours depending...

March 1st, 2025 203 views 0 likes
Viewing - FAQ

Q: How can I see the scan path I took?A: After launching a capture in the Teleport Desktop Application, press...

March 1st, 2025 151 views 0 likes
Productivity - FAQ

Q: Can I edit my 3D reconstruction after scanning?A: No. While altering a capture's geometry is not possible, adding detailed notes and...

March 1st, 2025 126 views 0 likes